Help Center

We’re here to make your Jolly Co experience easy and enjoyable!
Below you’ll find quick answers to some of the most common questions about our products, orders, and shipping. Every shirt we make is printed with care, using soft, high-quality materials that are built to last wash after wash.

Whether you’re shopping for your little one, designing a custom order, or just wondering when your package will arrive — you’ll find everything you need right here.

If you don’t see what you’re looking for, no worries! Our team is always happy to help. Scroll down to the Contact Us section and send us a message — we’ll get back to you as quickly as possible.

Orders & Shipping

Each item is made to order and usually ships within 3–5 business days. You’ll receive a tracking link once it’s on the way. A normal order will arrive within 8 days.

Yes! Free U.S. shipping on orders over $50.

We currently ship to several countries. International shipping rates and delivery times vary by location.

Sizing & Materials

We use premium brands for comfort and quality:

  • Baby: Rabbit Skins
  • Toddler: Bella Canvas or Rabbit Skins (long sleeve)
  • Kids: Bella Canvas tees and Gildan sweatshirts/hoodies

Each product has a size guide — we recommend checking it before ordering for the best fit.

Care Instructions

Machine wash cold, inside out.
Tumble dry low or hang dry.
Avoid bleach and ironing directly on the design.
Made to last wash after wash.

Custom Orders

Absolutely! Email us with your idea — from one-of-a-kind birthday shirts to bulk business orders, we’ll design something special just for you.

Once we decide on a final design the shipping will be the same as any of our shirts. It will typically arrive within 8 days.

Yes! We will help with bulk orders for your business or family gathering. Let us know what you need and we'll make it happen.

Returns & Exchanges

Because all items are made to order, we can’t accept returns for size or color changes — but if there’s any issue with print quality or damage, contact us and we’ll make it right.

  • Yes, within 30 days for damaged or incorrect items. Please include photos and order numbers when you reach out so we can help fast.

Payments & Gift Cards

Shopify Payments, PayPal, Google Pay, Apple Pay, and most major credit cards.

Yes! Our digital gift cards are delivered instantly by email and never expire — the perfect last-minute gift.

Contact us

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